FAQ B2C
This page contains answers to some commonly asked questions about our company and website. If you do not find what you're looking for, please contact us for more information.
How can I find products on your site?
You can use the main menu on the homepage to search for products in a variety of ways:
- By type of product: select a category under Find Products for full details of all our floors including different collections.
- By room: select a room type under Find Products to see products suitable for every space (bedroom, kitchen, entrance & hallway etc.).
You can also use the search functionalities to find the best match for your requirements.
- Search by keywords in the search bar a semantic search helping you to find information throughout the site.
- Advanced product search – lets you look for a specific product in the catalog searching by product type or directly by product reference.
If you search by product type or collection, you can narrow down the search results with filters and you will be shown a product or list of products that correspond to your requirements.
Where can I find warranties, maintenance and other technical information?
Visit our Install & Maintain section on the main menu. You can also find technical documents relevant to a specific product or product category at the bottom of each Collection page.
Where do I find sustainability information about Tarkett products?
Visit the Sustainability section of our website under Discover Tarkett on the main menu.
How can I find retailers in my area?
Use our retailer locator - located under the Find Us menu: ADD LINK
How do I register my floor?
Fill out your information here to register your Tarkett floor.
Can I download pictures from the site?
You’ll find a wide choice of high definition images to download by clicking the Download Image button available on the pictures offering the option throughout the website.
What if I can't find an answer to my question?
For more information about our services go to Contact us on the home page and complete the contact form. Please fill out all relevant details so that the message can be sent to the correct department/person at Tarkett.